AI on WhatsApp

An AI agent that answers from what you taught it, and hands off when it is not sure.

Give it your website, your FAQ, your price list and your policies. It answers WhatsApp customers from those and nothing else, shows which passage each answer came from, and passes a conversation to your team the moment it is unsure or the customer asks for a person.

₹2 a reply on our key
50 paise on your own key
No monthly AI fee
Training is free

Get started Ask us on WhatsApp

What it does, part by part

All of it sits on the same contact record as the WhatsApp conversation, so the agent, your team and your flows see the same customer.

It answers from your knowledge, nothing else

Add a website, a sitemap, an FAQ, a file, pasted text or a YouTube video with captions. AI replies use only what you add. Test any question and you see the answer and the passages it was built from, best match first.

Websites are followed on the same site, respecting robots.txt
PDFs read page by page, up to 1,000 pages
Excel read row by row, up to 10,000 rows
PDF, DOCX, XLSX, TXT, MD, CSV or HTML, up to 25 MB
Re-crawl reads only what changed, and bills only that
Remove a source and it stops being used at once

When it is not sure, your team answers

Every reply is scored on how closely the knowledge it used matches the question. You set the minimum. Below it, the customer gets your handoff line and your team sees what the agent would have said, as a suggestion they can use or ignore.

A customer who asks for a person always gets one
Choose how cautious it is, from “only when sure” to “answer everything it can”
Turn AI replies off and messages wait in the Team Inbox

Ohanvi Team Inbox with a live WhatsApp conversation open beside the list of chats

Correct it once, and it answers better next time

Rate a reply in the test chat or straight from the inbox. When it was wrong, type what it should have said, or say it in any language, and the agent uses your answer on similar questions. A training run re-reads your websites, finds what customers asked that it could not answer well, and drafts answers for you to review before anything is added.

Training runs are free
Remembers each customer: what they bought, their sizes, the language they use
Nothing a training run drafts is used until you keep it

Voice notes in, voice notes out

A customer’s voice note is turned into text before the agent reads it. Switch on “Reply to voice notes with a voice note” and the agent answers in a voice note too. It is off until you turn it on, and the price is shown beside the switch: ₹1.50 per started minute of speech heard, and ₹3 for 200 characters read aloud.

Agents that do a job inside your flows

An agent is more than a reply. Give it instructions, the knowledge it may use, and the tools it may call: look up a lead, add a note, tag a contact. Then drop the “Run an AI agent” step into any flow, for example right after “New CRM lead”, to qualify the lead before a person sees it.

Tools limited to what the person who builds it may do
Limits on steps, on changes to your data and on AI cost per run
Test runs the draft; Publish makes it the version flows use
Every run is kept, step by step

Ohanvi Chatbot Flows list with a Create with AI prompt, and the trigger, keywords and status of the selected flow

Use Ohanvi from Claude, Cursor or VS Code

Make a personal key in Connect your AI and paste the setup into your AI app. It can then find leads and contacts, add notes and tasks, tag contacts and send approved WhatsApp templates, as you and with only what your role allows. Each tool says whether it reads or changes data, so your app can ask before a change.

No AI charge: your own app does the thinking
Revoke a key and that app is cut off at once
Every call is logged like the same action in Ohanvi
Agents can use tools from your other systems’ MCP servers, once you approve each tool

Spend you can see and cap

Set a monthly cap and a per-task cap on AI that runs on our key, and choose the default model that drafts and replies use. Bring your own model key and every reply is charged at the lower own-key rate.

From nothing to live in four steps

01
Add your knowledge
Your website address, an FAQ, a price list or a file. Each source is read in the background; its status updates by itself.
02
Ask it what a customer would
Use the test chat. Nothing is sent to anyone, and you see which passages each answer used.
03
Set when it hands off
Pick a minimum confidence and write the line customers get when a person takes over.
04
Switch on AI replies
One switch for every WhatsApp number. Your team keeps every conversation it hands over.

What it costs

₹2 for each AI reply on our key, or 50 paise on your own model key. A flow’s agent run and a test-chat reply count the same as a reply. Reading a knowledge source is one AI message per read, and a re-read bills only what changed. Training runs and Connect your AI cost nothing. No monthly AI fee on any plan, and an AI Pack covers 1,000 AI replies for ₹999.

See the AI Pack

Teach it once. Let it take the questions you answer every day.

Every feature is on the Pay as you go plan at ₹0 a month. Add your website and ask it something.

Get started Ask us on WhatsApp

Common questions

Will the AI make up answers?

It answers only from the knowledge you add: your website, FAQ, files and pasted text. Every reply is scored on how well that knowledge matches the question, and anything below the minimum you set goes to your team instead, with the customer told a person is taking over.

Can a customer still reach a person?

Always. A customer who asks for a person, with words like “agent”, “human” or “talk to someone”, gets one, and the conversation waits in the Team Inbox for your team.

How much does the AI agent cost?

₹2 per AI reply on our key, or 50 paise on your own model key, with no monthly fee on any plan. An agent run in a flow and a test-chat reply are charged like a reply. Reading a knowledge source costs one AI message per read, and re-reads bill only what changed. Training runs are free.

Can I use my own AI provider key?

Yes. Add your own model key and each AI reply is charged at 50 paise instead of ₹2. You can also set monthly and per-task spending caps on AI that runs on our key.

What can it learn from?

A website (followed page by page on the same site), a sitemap, an FAQ, pasted text, a YouTube video with captions, or a file: PDF, DOCX, XLSX, TXT, MD, CSV or HTML up to 25 MB.

Can I use Ohanvi from Claude or Cursor?

Yes. Connect your AI gives you a personal key and the setup for Claude, Cursor and VS Code. Your app can then find leads and contacts, add notes and tasks, tag contacts and send WhatsApp templates, with only the permissions your role has. It costs nothing, and revoking the key cuts the app off at once.