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Ohanvi

Add-on pricing

WhatsApp Calling, on every plan

Call your customers on WhatsApp from the team inbox, on the web or in the Ohanvi mobile app, and answer their calls there too. No monthly fee: a call you place is paid per minute from your balance, with Meta’s charge already in the price. Calls your customers place to you are free.

  • No monthly fee
  • Meta’s charge included
  • Incoming calls are free

Your price a minute, by plan

  • Pay as you go

    90 paise$0.0095

    a minute, to India

  • Starter

    80 paise$0.0084

    a minute, to India

  • Growth

    70 paise$0.0074

    a minute, to India

  • Scale

    70 paise$0.0074

    a minute, to India

  • Pro

    70 paise$0.0074

    a minute, to India

Every price includes Meta’s own 38.85 paise a minute. Prices exclude GST.

Get startedPrice your month

How calling works

  1. 1

    Ask in the chat

    WhatsApp needs the customer’s OK before your first call. Ask while the chat is open — within 24 hours of their last message.

  2. 2

    Call from the inbox

    Once they allow it, call them from the team inbox on the web or the Ohanvi mobile app — even after the chat closes.

  3. 3

    Pay for talk time

    Each minute comes off your balance at your plan’s rate. A call that rings out or is declined costs nothing.

Good to know

  • Only talk time is billed. A call that rings out or is declined costs nothing.
  • Calls your customers place to you are free, on every plan.
  • WhatsApp needs the customer’s OK before your first call. Ask from the chat while it is open — within 24 hours of their last message — and once they allow it, you can call them even after the chat closes.
  • A call to another country costs Meta’s rate for that country plus the same paise your plan keeps on a minute to India.

Questions, answered

What does WhatsApp calling cost?

Calls a customer places to you on WhatsApp are free, on every plan. A call you place from the team inbox, on the web or the Ohanvi mobile app, costs a fixed price a minute to India, with Meta’s charge included: 90 paise on Pay as you go, 80 paise on Starter, 70 paise on Growth, Scale and Pro, before 18% GST. Meta’s own rate is 38.85 paise a minute; the rest is ours. A call to another country costs Meta’s rate for that country plus the same paise your plan keeps on a minute to India. Only time the customer is on the line is billed: a call that rings out or is declined costs nothing. WhatsApp also needs the customer’s permission before you can call them; asking for it sends one WhatsApp message, billed like any other. The charge comes from your prepaid balance.

Am I charged when a customer calls me?

No. Calls your customers place to you are free, on every plan.

Am I charged for a call nobody answers?

No. Only talk time is billed. A call that rings out or is declined costs nothing.

Other add-ons

See the full rate card